Warranty
Plain language, not microscopic legal theatre.
The coverage is deliberately narrow and useful: the parts most likely to matter mechanically in a refurbished chair.
What is covered
Functional defects in the gas cylinder
Functional defects in the recline mechanism
Transit or on-arrival issues reported within 7 days
What is not covered
Normal cosmetic wear disclosed before purchase
Damage caused by misuse, tampering, or unapproved repairs
Commercial abuse outside normal desk-chair use
Claims are handled over WhatsApp or email. Share your order details, a short video of the issue, and the delivery date. Ergostic will guide the next step from there.